ROLLIFY — PRIVACY POLICY

Last updated: 23 November 2025

Rollify (“we”, “us”, “our”) is owned and operated by Rollify, which acts as the data controller of your personal data.
We take your privacy seriously and are committed to ensuring the confidentiality and security of your personal information.

By using the Rollify website or platform, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

1.1 Information You Provide to Us

When you register, subscribe, or interact with Rollify, we may collect:

• First name and last name

• Email address

• Phone number

• Business name and address

• Payment information (processed securely by Stripe)

• Customer and job data you enter into the Rollify platform

• Any information submitted through contact forms or support channels

Providing personal information is optional, but certain features (such as creating an account) require it.

1.2 Device Information

When you visit the Rollify website, we automatically collect information about your device, including:

• Web browser type

• IP address

• Time zone

• Cookies installed on your device

• Pages viewed

• Referral sources

• How you interact with the website

This information helps us understand website performance, detect potential misuse, and improve user experience.

1.3 Platform Usage Data

When using the Rollify web app, we may collect operational data such as:

• Quotes, invoices, and job details

• Uploaded documents and images

• Product selections

• Settings and configuration

• App usage analytics

This data is required to provide the Rollify service.

2. Why We Process Your Data

Our top priorities are functionality, security, and user experience. We process your data to:

• Provide access to the Rollify platform

• Maintain and improve the website and app

• Process subscription payments

• Detect misuse, security threats, or anomalies

• Offer customer support

• Manage your account and settings

• Send important service notifications

Device information is used only for statistical purposes or to detect potential abuse. It is not used to identify specific individuals.

You may browse the Rollify website without providing personal information. However, to use platform features (like creating an account or receiving updates), certain data is required.

3. Legal Bases for Processing (EU Users)

If you are a European resident, you have specific rights under GDPR. We process your data under the following legal bases:

• To fulfill a contract (e.g., subscription purchase)

• To pursue legitimate business interests (e.g., improving our platform)

• To comply with legal obligations

• With your consent where applicable

Your information may be transferred outside the EU, including to service providers in Australia, the United States, or Canada.

4. Your Rights (EU Users)

If you reside in the European Union, you have the right to:

• Be informed

• Access your personal data

• Rectify inaccurate information

• Request erasure (“right to be forgotten”)

• Restrict processing

• Request data portability

• Object to processing

• Object to automated decision-making or profiling

To exercise these rights, contact us at support@rollify.com.au.

5. Data Storage & Security

We store your information in secure environments with appropriate administrative, technical, and physical safeguards.
However, no method of transmission over the Internet or electronic storage is 100% secure.

We use trusted third-party providers such as:

• Stripe (payments)

• Base44 (hosting infrastructure)

• Email/SMS providers for communication

These services only receive the minimum data required.

6. Data Sharing

We do not sell your personal information.

We may share your data when necessary with:

• Payment processors

• Hosting and infrastructure providers

• Customer support tools

• Legal authorities when required by law (subpoena, government request, fraud investigation)

7. Links to Other Websites

Rollify may contain links to external websites.
We are not responsible for their content, security, or privacy practices.
We encourage users to review the privacy policies of any third-party site they visit.

8. Data Retention

We retain your information for as long as:

• Your account is active,

• Required to provide our services, or

• Required by Australian law.

You may request deletion of your account at any time.

9. Your Responsibilities

As a user, you are responsible for:

• Maintaining accurate customer data

• Complying with privacy laws that apply to your own customers

• Keeping your login credentials secure

• Ensuring data you enter into Rollify is lawful

10. Legal Disclosure

We may disclose your information when required to:

• Comply with legal obligations

• Protect our rights

• Prevent fraud

• Ensure the safety of our users

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 support@rollify.com.au

ROLLIFY — TERMS OF SERVICE

Last updated: 23 November 2025

These Terms of Service (“Terms”) govern your access and use of the Rollify platform.
By creating an account or using Rollify, you agree to these Terms.

1. Eligibility

To use Rollify, you must:

• Be at least 18 years old

• Provide accurate information

• Use the platform lawfully and responsibly

2. Account Responsibilities

You are responsible for:

• Keeping login credentials secure

• All activity performed under your account

• Maintaining accurate business information

• Ensuring customer data you enter is lawful

We may suspend accounts involved in misuse, fraud, or security violations.

3. Use of the Service

You agree not to:

• Attempt to access another business’s (tenant's) data

• Reverse engineer or copy Rollify code

• Upload malicious or harmful content

• Use the platform for unlawful purposes

• Violate intellectual property rights

4. Subscriptions & Payments

Rollify is a subscription-based service.

• Payments are securely processed by Stripe.

• All subscription plans renew automatically unless cancelled.

• Fees are non-refundable, including for partial billing periods.

You authorize Stripe to process recurring charges.

5. Data Ownership

• You own all customer and business data entered into Rollify.

• Rollify does not claim ownership of your quotes, invoices, or customer information.

• You grant us permission to store and process your data solely to provide the service.

6. Platform Availability

We aim for high uptime but do not guarantee:

• Uninterrupted operation

• Error-free performance

• Immediate support responses

Maintenance may occur with or without notice.

7. Limitation of Liability

Rollify is provided “as-is” and “as available.”
To the maximum extent permitted by law:

• We are not liable for lost profits, lost data, business interruption, or indirect damages.

• We are not responsible for failures caused by third-party services (Stripe, Base44, hosting providers).

• Total liability is limited to the amount paid in the previous 3 months.

8. Indemnification

You agree to indemnify and hold Rollify harmless from claims resulting from:

• Misuse of the platform

• Violation of laws

• Improper handling of customer data

• Breach of these Terms

9. Termination

You may cancel your subscription at any time.
We may suspend or terminate accounts for violations, fraud, or security threats.

Upon termination:

• Access to the platform is removed

• You may request export of your data

10. Intellectual Property

All software, branding, UI, and documentation are the property of Rollify.
You may not copy, redistribute, or repurpose any part of the platform.

11. Changes to Terms & Privacy Policy

We may update these Terms and the Privacy Policy from time to time.
Continued use of Rollify signifies acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Contact

For any questions regarding these Terms:
📧 support@rollify.com.au